Buyer Reading
1. We'll generally proceed with orders within 24 hours once the payment is received. Above Delivery Date Is Only For Reference, Sometimes Will Be Delayed By Holidays, Festivals, Bad Weather, Customs, Etc.
2. The price is not including the Custom Duty. Remote Area Fee or other payable Fees from the courier. You need to pay 30USD more if your address is Remote Area.
3. Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
Shipping and return policy
1. Items will be checked and packaged well before we send them to make sure our clients received it in good condition.
2. We only ship to confirmed orders. Your order address MUST MATCH your Shipping address.
3. If you have not received your parcel at the estimated delivery time, please contact us, we will track the shipment and reply to you soon.
4. We also offer express shipping like DHL, UPS, EMS, etc. please feel free to contact us if you are urgently in need of it or the quantity is large.
5. We accept returns and refunds within 15 days after the order is completed, please contact us.
Feedback:
1. Please leave 5-star feedback if you're satisfied with our products and service, we will appreciate it (Item as Described 5 stars, Communication 5 stars, Shipping time 5-stars).
2. If the products you received were damaged or wrong styles, please don't leave any negative feedback first, kindly please contact us, we will deal with it and work out the best solutions, Your satisfaction is our motivation to do better.
